The addition of Northpass to Gainsight’s product portfolio creates the only end-to-end Customer Success platform in the market, allowing businesses to not only automate their high-touch customer ...

WASHINGTON, Dec. 10, 2024 /PRNewswire/ -- ChurnZero, the platform and partner for customer success, has launched an integration with Gong, the revenue AI company, to help customer success (CS) teams ...

The company named its chatbot "Copilot" and promises better productivity for sales, marketing, and customer success ...

Consider the last time you wanted to purchase a messaging app for your organization. You may have explored industry-specific websites, read whitepapers, compared product features, evaluated pricing ...

Reevo Debuts with $80 Million in Funding as the Only AI-Native GTM Platform Spanning Marketing, Sales, and Customer Success Co-led by Khosla Ventures and Kleiner Perkins, new capital will accelerate ...

With increasing talk about artificial intelligence (AI) in all corners of the business, including marketing, data is on everyone’s mind. Yet customer data has always been important for businesses to ...

Every company has some type of motion around the customer journey, according to Maksim Ovsyannikov, EVP of Product and Design at Gainsight. The question is, how sophisticated is it? The biggest ...

Certinia has announced its Winter ’26 release, adding a raft of updates across its solution portfolio. The Release adds or strengthens capabilities to its ...

Today’s business environment is tough — as such, customer success has become a crucial aspect of generating revenue. It’s no longer enough to simply acquire new customers; retaining and expanding ...

As the downturn starts to bite and every dollar matters more, many CEOs are asking the same question. How should I wrangle a constricted company budget to outlast 2023? For subscription businesses, ...

Gainsight, the world’s leading Customer Success platform, announced today that it has signed a definitive agreement to acquire Northpass, a privately held company based in Parsippany, New Jersey.