Recently AirCanada was found liable for the inaccurate information that its AI chatbot provided which included a bereavement policy that did not exist. While the case did not cost AirCanada much in ...

In the fast-paced digital landscape, product design is not merely about aesthetics; it plays a crucial role in determining the efficiency and cost-effectiveness of the development process. Investing ...

With the rising popularity of user-centered design and UX research, it's crucial now more than ever to have usability testing tools to help evaluate and improve your digital products' UX. There are ...

Stakeholders have identified the need for a new software application. Business analysts have studied business practices and workflows, defined requirements, and requested functionality. Development ...

Product design and testing of health information technology systems should begin with the end in mind to improve the user experience. Ross Teague, Ph.D., director of user experience at Allscripts, ...

Product design and cybersecurity may seem worlds apart, but they share a common goal: creating systems that people can trust, use intuitively and engage with seamlessly. Cybersecurity solutions that ...